1. Introduction
At GIFT Marketplace, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a refund in accordance with the following terms.

2. Refund Eligibility
Refunds are available for the following situations:

• Service Issues: If there are issues with the delivery or fulfillment of your order, we will offer a refund or resolution as per the situation.

• Incorrect Charges: If you are mistakenly charged for a service or package you didn’t request or purchase, we will provide a full refund.

3. Non-Refundable Items
Certain services and packages, such as digital products, subscription plans, or promotional purchases, may not be eligible for a refund. Please refer to the specific terms for each service.

4. How to Request a Refund
To request a refund, please contact our customer support team at GIFT.EDU.PK within 7 days of your purchase. Provide your order details, the reason for the refund request, and any supporting information.

5. Refund Process
Once your refund request is submitted, we will process it within 7 business days. If your request is approved, we will issue the refund to your original payment method. Please note that the time it takes for the refund to appear on your account may vary depending on your payment provider.

6. Changes to the Refund Policy
GIFT Marketplace reserves the right to update or change this Refund Policy at any time. Any updates will be posted on this page, and the changes will apply to future purchases.